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Frequently asked questions
Scheduling
Pricing
Photoshoot
Returns & Cancellations
All media will be professionally edited and delivered to you the next day. Oftentimes, delivery time is before 10am, but in some instances, like Zillow floor plans, it may take a bit longer.
Either way, we will do our best to get everything back to you as soon as humanly possible so that you can get your property listed.
If you request changes upon delivery that were not previously discussed, it may take up to another 24hrs for changes to be delivered.
This is actually a cool feature that we offer, and that's the ability for you to view our calendar and choose the best time that works for you and your clients. Now you can treat our calendar as your own. No need to message back and forth with us for availability.
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You can actually do this right from within your dashboard. Just look to the righthand side of your scheduled photo shoots, and click on the text "Need to reschedule?".
You'll then be prompted to choose a new day/time. The best part is that you don't have to wait on a team member from Mostly Media to change it for you. You have total control over your schedule.
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Yes. However, Metrotex views photographers as affiliates, and thus require us to use a CBS code to gain access, even if you as the agent do not require a CBS code.
If you are unsure of what the CBS code is or even how to find it, you can find instructions HERE (https://media.hd.pics/u1/qypn3qheu3.jpg)
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